Terms & Conditions | Online Coaching Agreement
Last updated: February 14, 2025

Welcome to Our Power Chapter, LLC! By purchasing or participating in our coaching services, you acknowledge and agree to the following terms and conditions. Please read them carefully before proceeding.

1. Agreement to Terms
By accessing, purchasing, or participating in our coaching services, you ("Client") agree to be bound by these Terms & Conditions. If you do not agree, please do not proceed with our services.

2. Coaching Services
Our Power Chapter, LLC provides plant-based nutrition and wellness coaching with guidance, accountability, and structured support. This is a collaborative program that requires your active participation for the best results.

Coaching services may include but are not limited to:
  • Nutrition guidance
  • Fitness recommendations
  • Check-ins
  • Messaging support through a private portal
  • 1:1 coaching calls (if included in your program)
3. Personal Responsibility & Disclaimer
  • Client acknowledges that results are not guaranteed and vary based on personal effort, adherence, and individual circumstances.
  • Coaching does not replace medical, legal, or psychological advice. Always consult your physician before making significant lifestyle changes.
  • Medical clearance: Client agrees to inform the Coach of any medical conditions or changes in health that may affect participation. The Coach is not liable for undeclared health conditions.
  • Client agrees that she is responsible for her own health decisions and actions. The Coach is not liable for any health-related outcomes resulting from the program.
4. Payment & Refund Policy
  • All payments must be made in full before services begin. Payment plans, if available, must be followed as agreed.
  • Coaching services are non-refundable, including down payments, payment plans, and full-program purchases.
  • Failure to complete the program, attend scheduled coaching calls, or submit check-ins does not qualify for a refund, credit, or proration of fees. Payment obligations remain regardless of the Client's level of participation.
  • Failure to make payments on time may result in suspension or termination of services.
  • If Client voluntarily withdraws from the program, no refunds or credits will be issued, regardless of participation.
  • In the event of Coach-initiated termination due to unforeseen circumstances, Client may be eligible for a pro-rated refund of unfulfilled services, at Coach’s discretion. Refund processing may take up to 30 business days.
5. Scheduling, Check-Ins & 1:1 Calls
  • All coaching-related communication should occur within the designated coaching platform or via email. 
  • Weekly check-ins are required for progress tracking. Client is responsible for submitting check-ins on time.
  • Missed check-ins and calls are forfeited. If Client does not submit a check-in during the designated time frame, that week of services will not be credited or rescheduled.
  • For 1:1 coaching calls (if included in the program): The Client is responsible for scheduling these calls. If the Client does not schedule a call within a given month, that call is forfeited and will not roll over to the next month.
  • The Coach will respond within 48 hours to check-ins and inquiries during business hours: Monday–Friday, 9 AM–5 PM EST. Messages received outside of these hours will be addressed during business hours.
6. Intellectual Property and Content Use
  • All coaching materials, resources, and content provided are intellectual property of Our Power Chapter, LLC.
  • Clients may use materials for personal reference only and agrees to the following restrictions:
  • No Duplication or Redistribution: Client may not copy, reproduce, republish, sell, share, distribute, or modify any content from the program without express written permission.
  • Personal Use Only: All materials are provided for the Client’s individual use and may not be used for commercial purposes, coaching, or resale.
  • No Unauthorized Sharing: Client may not grant access to program materials, logins, or resources to third parties.
7. Media & Testimonials
By participating in the program, Client agrees that anonymized testimonials or progress updates (e.g., name withheld, face obscured) may be used for promotional purposes. If you wish to opt out, please notify us in writing.

8. Liability Waiver
Client acknowledges that participation in this nutrition and fitness coaching carries inherent risks, including but not limited to physical exertion, dietary changes, and lifestyle modifications.

By enrolling in this program, Client expressly acknowledges and agrees to the following:
  • Voluntary Participation: Client is voluntarily participating in the program and assumes all associated risks.
  • No Guarantees: While the program provides structured guidance, individual results are not guaranteed and may vary.
  • Physical & Health Risks: The program may involve fitness recommendations and dietary changes. Client acknowledges that engaging in physical activity or altering nutrition carries risks of discomfort, injury, illness, or other health complications.
  • Medical Clearance: It is the Client’s responsibility to consult with a qualified healthcare provider before beginning any fitness or nutrition plan.
  • Release of Liability: Client waives all claims against Our Power Chapter, LLC, its affiliates, employees, and representatives for any injuries, illnesses, health complications, or undesired outcomes that may arise from participation in the program.
9. Termination of Services
Our Power Chapter, LLC reserves the right to terminate coaching services if:
  • Client engages in disrespectful, abusive, disruptive, or non-compliant behavior toward the Coach or other participants.
  • Client fails to adhere to program requirements, including non-payment or repeated failure to submit check-ins.
  • Client violates intellectual property terms by sharing or distributing materials without authorization.
  • Coach determines that continued coaching is not beneficial or suitable.
10. Legal Compliance
Client acknowledges and agrees that this Agreement is legally binding and enforceable. By engaging with Our Power Chapter, LLC’s services, Client confirms understanding of the terms outlined herein and waives any right to dispute their enforceability on the basis of lack of awareness or misunderstanding. These legal protections ensure fairness, accountability, and clarity in the coaching relationship. 

  • Severability: If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
  • Indemnification: Client agrees to indemnify, defend, and hold harmless Our Power Chapter, LLC, its owners, employees, agents, and affiliates from any claims, liability, damages, losses, costs, or expenses (including attorney’s fees) arising from Client’s participation in the coaching program, Client’s breach of this Agreement, or any third-party claims related to Client’s actions during or as a result of the coaching program.
  • Binding Effect: This Agreement is binding upon and inures to the benefit of the respective parties, their successors, heirs, representatives, and permitted assigns.
11.  Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law principles. Any disputes arising from this Agreement shall first be attempted to be resolved through good-faith negotiation. If a resolution is not reached, the parties agree to resolve disputes through binding arbitration in Maine.

12. Modifications to Terms and Services
  • Our Power Chapter, LLC reserves the right to update these Terms & Conditions at any time. Clients will be notified of any significant changes.
  • Our Power Chapter, LLC reserves the right to modify, discontinue, or replace any coaching service, program structure, or material at our discretion. Significant changes will be communicated to Clients in advance.
13. Contact & Support
For any questions regarding this agreement, please contact: hello@ourpowerchapter.com

By continuing with your coaching purchase, you confirm that you have read, understood, and agreed to these terms.